Submitting a letter to the insurance company is something that you’d have to do when you are involved in a car accident, want to file a personal injury claim or you want to receive compensation for any other type of incident that caused you injuries. If you’ve already presented the insurance company with a letter of demand, your entire claim might be centered on a few different calls held with an insurance adjuster.
Who is the insurance adjuster?
This is an employee of the company that handles your insurance policy. He is entitled to lead the negotiations with you. To put it in simpler terms – for you, he represents the insurance company and his decisions are what is going to determine the amount of compensation that you get. With this in mind, it’s also important for you to understand that approximately around 95% of the cases of this type would end with a settlement. This means that the claimant and the insurance company have reached some sort of an agreement and it settles the case instead of having to go to trial. This is definitely one thing that you need to consider and it’s an important one.
How does the negotiation process work?
This is another thing that you need to take into perfect consideration when it comes to it if you want to ensure that everything is handled as per the highest standards. Everything is going to start with the first call that is usually initiated by the insurance adjuster after you file the letter of demand. This is when the adjuster is going to start requiring information from you. Most of the insurance companies try to low ball the victim or pressurize them into accepting a lower amount that what they are entitled to.
A lot of people would fail here and start acting all tough, denying additional information. This is something which is only going to harm your case. The more you refrain from assisting the adjuster, the more you are delaying the entire thing. This is something that you don’t want to happen. Instead, make sure to be properly assertive and provide the man with everything he needs. You can catch more flies with honey than with vinegar – remember that saying as it is very applicable and relevant here.
Being tough when you need to
However, if the adjuster starts pushing you around, and he will, you need to stand your ground. The first instance is when he makes you the initial settlement offer. Speaking from experience, it’s going to be a ridiculously low one. After all, the main purpose of the insurance company is to profit. The more the shave off your compensation the more profit they report. This is how companies of the kind make money. Make sure to reject it and set your requirements – this is the only way to make sure that you get what you are legally entitled to.